Ecofole official warranty
No matter where the ceiling was bought, Ecofole provides service for our licensed products. The official warranty is valid in Russia, Europe and the USA for 15 years.
For a professional
solution, please contact
the nearest Ecofole office.
Mechanical damage or improper handling of stretch ceilings are not warranty cases.
|Warranty period:||10 years||15 years|
|Application processing :||48 hours||24 hours|
Stretch ceiling ID number
|Stretch ceiling ID number|
|Repair period:||10 working days||7 working days|
10% discount on the resurfacing
of the BIOTECH antimicrobial
coating for 15 years.
If you have any questions, please call 069 - 66554 128. We work 24/7.
- Mechanical damage.
- Vertical oscillation of fabric due to insufficient sealing of the area above the stretch ceiling.
- Damage caused by fabric handling at a temperature below 0С° (-30С° for fabric with articles EM or BM) or above 50С°.
- Different colour of fabric ordered from the same catalogue, of the same colour with more than three-day interval, as the colour of each film lot is unique.
- Welds deformation (2-5 cm misalignment) in large (more than 20 m2) and irregularly shaped ceilings.
- Insignificant textural changes if their area is less than 10 % of the total area of the ceiling.
- Sagging of the ceiling by gravity less than 2 % of the maximum ceiling fabric length diagonal.
We will reply on the next working day.
Don't want to wait? Call
069 - 66554 128. We work 24/7